Vinted Users Express Frustration Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
